Responsible Gaming

Gaming Should Be Entertainment

At Lotus Homes QLD, we're committed to promoting responsible gaming practices. Pokies and online gaming should only ever be viewed as a form of entertainment, not as a way to earn money or solve financial problems. Please gamble within your means and only with money you can afford to lose.

Age Verification

In Australia, you must be at least 18 years of age to participate in gambling activities. We take age verification seriously and do not permit access to gaming services for anyone under the legal age. If you are under 18, please do not use this service.

Warning Signs of Problem Gambling

If you recognize any of the following signs in yourself or someone you know, it may indicate a gambling problem:

• Regularly chasing losses by gambling more to recover money lost
• Gambling with money intended for essential expenses (rent, food, bills)
• Hiding gambling activity or lying about the amount of time/money spent
• Feeling the need to gamble with increasing amounts of money to achieve the same excitement
• Unsuccessful attempts to cut back or stop gambling
• Experiencing anxiety, irritability, or restlessness when attempting to reduce gambling
• Using gambling to escape problems or relieve negative emotions
• Borrowing money or accumulating debt to fund gambling
• Relationships, employment, or educational opportunities being jeopardized due to gambling
• Neglecting personal hygiene, health, or social responsibilities

Self-Help Tools & Responsible Gaming Features

Many gaming operators offer tools to help you maintain control:

• Deposit Limits: Set a maximum amount you're willing to deposit within a specified timeframe
• Loss Limits: Establish a cap on losses before gaming access is suspended
• Reality Checks: Receive periodic notifications reminding you how long you've been gaming and how much you've spent
• Self-Exclusion: Voluntarily exclude yourself from gaming for a set period to take a break
• Session Time Limits: Set a maximum duration for each gaming session

We encourage you to use these features to help maintain responsible gaming habits.

Support Organizations & Resources

If you're struggling with gambling or suspect you may have a problem, help is available:

Australia

• Gambling Help Online: www.gamblinghelponline.org.au — Free, confidential counselling and support service for problem gamblers in Australia
• Lifeline Australia: 13 11 14 — 24/7 crisis support and counselling
• Beyond Blue: 1300 22 4636 — Mental health and wellbeing support

International Resources

• GamCare (UK): www.gamcare.org.uk
• GamStop (UK): www.gamstop.co.uk — National self-exclusion scheme
• Responsible Gambling Council (Canada): www.responsiblegambling.org
• National Council on Problem Gambling (US): www.ncpgambling.org — 1-800-522-4700

Need Help?

If you or someone you know is struggling with gambling, please reach out for support today. Problem gambling is a serious issue, but recovery is possible with the right help. Speaking to a counsellor is free, confidential, and the first step toward regaining control.

Contact Gambling Help Online at www.gamblinghelponline.org.au or call 1800 858 858 for immediate support in Australia.